Agent onboarding
Register agents and merchants, define service permissions, and support market-specific onboarding controls.
Agency banking platform
Run agent networks without expanding physical branches.
Dinero Cash helps banks, MFIs, and fintech operators deploy branchless banking through agents and merchants. Support cash-in, cash-out, onboarding, commissions, bill payment, and wallet services from one configurable platform.
- 3-6 month deployment path
- Bank and MFI operations
- Wallet, merchant, and agent network
Why it matters
Make financial services reachable in cash-heavy markets
Agency banking gives customers a nearby place to register, deposit cash, withdraw money, pay bills, and get help with wallet services. For institutions, it creates a lower-cost distribution model that can reach communities where branches and ATMs are expensive to operate.
Market context
Agent networks are the field layer of mobile money.
CGAP describes extensive cash-in and cash-out agent networks as key to last-mile digital financial services access. World Bank Digital Finance guidance also notes that agents can provide services such as cash-in, cash-out, registration support, transfers, bill payments, and balance inquiries where regulation permits them.
Platform capabilities
What an agency banking platform needs to control
Cash-in and cash-out
Support deposits, withdrawals, cash token redemption, balance visibility, and transaction confirmations.
Commission management
Give institutions visibility into agent activity, transaction revenue, and field network performance.
Service expansion
Add merchant payments, bill payment, mobile top-up, transfers, and partner services as the network matures.
Agent network controls
Give operations teams the tools to manage activity, commissions, and field network performance.
Payment management
Track agent and merchant operations in real time from a central platform.
Commission visibility
Monitor transaction revenue and agent performance across the network.
Branchless banking
Reach customers where physical branches and ATMs are expensive to operate.
Agency banking services
Grow distribution and revenue with services agents can operate from the field.
Cash token service
Agents can convert cash into secure tokens that beneficiaries redeem in the network.
Cash-in and cash-out
Agents support wallet deposits and withdrawals while earning transaction fees.
Merchant payment
Merchants can accept QR and electronic payments while reducing cash handling risk.
Agency banking resources
Build topical depth before the demo conversation
Use these guides to evaluate agency banking operations, then discuss how Dinero Cash supports the same network inside a configurable platform.
What is agency banking?
Understand the branchless banking model and why agents matter in emerging markets.
Cash-in cash-out networks
Learn how CICO networks connect physical cash to digital wallet services.
Agent liquidity management
See why cash and e-money availability shape customer trust in the field.
Agency banking in Africa
Review platform requirements for African financial institutions and agent networks.
Build a scalable agency banking network
Talk with Dinero Cash about agent onboarding, cash-in, cash-out, commissions, wallet services, and market-specific deployment needs.